FAQ

Yes, we offer both. We have a beautiful office for in-person therapy in Gilbert, AZ. And we offer convenient online therapy throughout Arizona, Idaho, and Utah.

We try our best to accommodate new clients and usually can get you an appointment the same week or the following week. The timing may depend on which therapist you see in the office or the flexibility of your schedule. But we do our best to get you in and start with therapy quickly. We know how important it is to begin your journey now.

The office hours are flexible – Monday – Friday, 8:00 am to 8:00 pm.

We start bright and early and can stay late when needed.

These office hours cover all available times; it is important to understand that not every therapist here works those long hours. So, the hours may differ depending on who you will work with.

We do not accept any insurance plans. You can make payments by cash, check, or credit card. We do not take insurance mainly because we believe that therapy requires individual tailoring to fit your needs. Many insurance companies dictate the number of sessions you can have, the type of treatment ‘they’ say you need, and require a diagnosis to pay.

We do not want your journey to a healthy balanced life restricted to a set number of sessions because someone far away said, “You’ve had your eight sessions. You should be better now.”

We can offer you a Superbill to submit to your insurance for out-of-network reimbursement.

The rate per session depends on who you see in the office. If you and your therapist decide to have a double session (meaning 90-100 minutes), we double the rate, ranging from $250.00 to $350.00.

Rates for a session between 45 and 50 minutes:

Most sessions are 45-50 minutes. We do offer a double session, which is 90-100 minutes. It is possible to have sessions longer than these times. We can discuss the rate individually between you and your therapist for longer sessions.

We ask for a 24-hour notice if you need to cancel your appointment. If you cancel with less than a 24-hour notice or do not show up for your appointment, the fee is the normal rate for the session. See above for rates.

We work with adolescents through adulthood.

The simple answer is yes. All are welcome and deserving of healing.

A typical session is, well, all about You. You will be the focus of each session. Our goal is to meet you where you are and walk with you on your journey to healing.

It is common for a therapist to ‘make a plan’ for a session, and when you come in, the plan changes.

The plan changes because you have been living your life and noticing things between sessions, and your plan matters.

A more direct answer to this question is that during therapy, we will challenge you to face the hard, hurtful things in life that have held you back. You will learn to understand the different parts of yourself that sometimes seem to ‘overtake’ you.

There may be tears, which are always welcome and healing. There may be anger, which is understandable. There may be confusion or fear, which we will work through together. And in the end, therapy will be an extraordinary journey into self-discovery and healing.

This question is one of the most difficult to answer. One client might come in after a car accident and, in one EMDR session, never need to come again. Another client might have years of trauma or addictive behaviors, or relationship struggles and will stay in therapy longer.

The job of a therapist is extraordinary and unique in that our goal is to help people change, even though we cannot change anyone but ourselves. And our second goal is that you fire us – meaning that you have reached a point in your journey where you feel confident and competent enough to face the dragons of life on your own. In other words, you feel healed from your past.

The frequency can be, and often is, different for each client. We recommend that therapy begins with weekly sessions. This timeline helps build momentum and better establish the relationship between us. Then as things progress, we will decrease the frequency to every other week or third week. As progress continues to improve, once a month is a perfect timeframe for checking in and holding yourself accountable. Then, as mentioned before, it will be time for you to fire your therapist and enjoy life.

We work hard to cater our approach to the specific needs you bring. There is no “one size fits all” approach to healing. However, there is common humanity and shared experiences, allowing many different clients to use a set of procedures.

The approach will also differ depending on which therapist you are working with within our group. We utilize a collaborative approach with Cognitive-Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), Accelerated Resolution Therapy (ART), Internal Family Systems (IFS), the Gottman Method for marriage counseling, and Emotional Focus Therapy (EFT).

Along with these proven theoretical approaches, we also bring our personal life experiences, metaphors, and analogies or use current events, movies, songs, art, sports, and spirituality to help you on your journey. Again, one of our primary goals is to meet you where you are.

You have already done a hard thing by getting this far and looking for help. Be open to all possibilities as we work together. The more you are willing to face the dragons, the more you will heal. And don’t worry; we will go on the journey together.

There will be times for homework, maybe even worksheets, and times when you only need to notice things between sessions or practice new skills. A large part of therapy is to develop a new understanding of yourself. It is essential to understand that what happens during the session matters, but what you choose to do between sessions matters more.

Confidentiality is one of the most important parts of therapy. Our commitment to you is that your story will stay safe within the office’s walls. We also take this out in public, so if we ever cross paths, we will not say “Hi.” However, if you’d like to come over and say “Hi” first, we are happy to say “Hi” back.

The other important part of confidentiality is what is called Mandatory Reporting. There are laws to help those who cannot advocate for themselves. Under mandatory reporting, if there is a danger to self or others, we must report and ensure people are safe.

Most likely because of procrastination. It’s time to make the call and schedule your appointment. You will thank yourself later.